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The Royal Mail have confirmed they will be taking strike action on the following days:

The Communication Workers Union (CWU) has called on its members who collect, sort and deliver parcels and letters to take further national strike action on the following dates:

  • Friday 30 September 2022 and Saturday 1 October 2022
  • Thursday 13th October 2022
  • Thursday 20th October 2022
  • Tuesday 25th October 2022
  • Monday 28th November 2022

Further dates have also been announced by the CWU for functional strike action which impacts parts of their operation on the following:

  • Processing, Distribution, International, Collections, Admin: 3rd, 9th, 15th, 24th November and 1st December 2022
  • Delivery: 4th, 10th, 16th, 25th November and 2nd December 2022
  • Network: 2nd, 8th, 14th, 23rd, 30th November 2022

Please expect delivery delays to any orders placed during this time that would be despatched via Royal Mail. We really appreciate your patience and understanding. 

Where the item(s) ordered are all in stock, 99% of orders are dispatched from our warehouse within 24 hours.


Delivery Method & Area Delivery Estimate Cost

Standard Delivery 

            UK Mainland, Wales, Central & Lowland Scotland

2-5 Working Days   Order before 2pm Mon – Fri FREE over £50, or £4.99

Standard Delivery 

        Isle of Wight & Scilly Isles

4-5 Working Days   Order before 2pm Mon – Fri FREE over £60, less than 1kg £3.99 or More than 1kg £14.99

Standard Delivery     

   Any other islands including Channel Islands

4-5 Working Days   Order before 2pm Mon – Fri FREE over £60, less than 1kg £3.99 or More than 1kg £14.99

Standard Delivery 

 Scottish Highlands

3-4 Working Days   Order before 2pm Mon – Fri FREE over £50, less than 1kg £3.99 or More than 1kg £4.99
Standard Delivery   Northern Ireland 2-5 Working Days   Order before 2pm Mon – Fri FREE over £50, less than 1kg £3.99 or More than 1kg £4.99

BFPO Deliveries

We are unable to send our larger/ heavier products to BFPO addresses. Please Contact Us and we will do all we can to get what you need to where you need it.

International Deliveries

This is only available for selected lines in certain countries, and a variable delivery charge will apply, dependent upon your location and the weight and volume of the order. The charge will be calculated during the checkout process, and you will know of the full delivery charges before you confirm your order.

Full details relating to International deliveries, please click here.

When your Order Arrives

We take the best possible care to make sure that your order and its packaging leaves our warehouse in good condition. If when your delivery arrives, you find that the outer packaging is damaged and you suspect that the products inside are also likely to be damaged, you should not accept the delivery and should hand it back to the courier to return to us. If you decide to accept a delivery where the packaging is damaged, you must inform the courier in writing of the damaged packaging when you sign for the delivery, take a photo of the damage before opening your parcel, and Contact Us immediately.

For extra information on deliveries, please click here to view our full Terms & Conditions.

Delivery Details

Claims for lost outgoing parcels cannot be made until enough time has passed to allow for delays in the post, generally 15 working days. We also ask customers to ensure that they make their claim within a reasonable length of time. Claims cannot be processed if reported to us 30 days after the original order date.

Contact Us immediately if your parcel has not arrived in the timescale set out when ordering and we will advise you of the next steps. You may be advised to complete and sign a non-receipt of delivery form whilst we set investigations in progress. This will help us should we need to report the incident to the Authorities at any stage of the investigation.


Need Further Help?

Our Customer Service Team is ready to answer your questions.